Discord is a popular platform where you can talk to other people (both friends and strangers) via text, voice, and/or video chat in real-time, on your smartphone or PC.
It was launched almost four years ago as a way for gamers to interact while playing.
Having said this, it seems that this problem is surfacing more often as a result of Discord’s almost limitless popularity.
As a result, we have decided to put together these simple, step-by-step guidelines to help you address the issues that are preventing you from downloading and using Discord.
- Final overview
In the majority of the cases, though, it’s due to a corrupted Discord installation or a third-party application or service (such as the antivirus software) preventing it from operating properly.
- Uninstall & Reinstall the application
- Delete and Regenerate Discord Appdata
- Use the Discord app as An Administrator
- Check-in on the Antivirus software
Solution 1: Uninstall & Reinstall the application
This should prevent any corrupted files from interfering with Discord’s ability to work.
- First, go to the menu of Windows Settings to uninstall Discord. To do so, right-click the Start menu and choose Settings.
- Pick Applications from the Windows Settings menu. After that, go to Apps & features. From the search bar, locate Discord or scroll down until you see it mentioned. Once you’ve found it, pick it from the chart, then choose Uninstall and confirm the same.
- Let the Discord uninstallation process finish. After that, go to the Discord website and from there, download the most recent version of the Discord desktop app for your device.
- Run the Discord installer after it has been fully downloaded, and adhere to other on-screen instructions (if any) to finish off the installation process.
All existing Discord files will be replaced, but there’s a possibility that some of the remaining temporary files (like the corrupted ones) may not be removed.
This brings us to our second solution.
Solution 2: Delete and Regenerate Discord Appdata
When you’re using the Discord desktop app, it saves files on your device to work properly.
This data contains configuration settings, cached thumbnails, usage files, and a lot of other information.
It does so to ensure that the app loads quickly and easily every time you reopen it.
In this situation, uninstalling Discord’s AppData folder can help to regenerate the app configuration and also wipe out any temporary files.
To do the same, follow the steps below:
- Firstly, open Windows File Explorer type %appdata% in the top navigation bar and press the Enter button. This will open your Windows user account’s AppData folder.
- Search for the Discord folder in the AppData folder. Click on Delete from the context menu when you right-click the folder. Before you do this, make sure Discord isn’t operating. In Windows Task Manager, check for the discord.exe process too.
- This will take the Discord AppData to your device’s recycle bin. To ensure that the files are completely deleted from your computer, right-click on the icon of Recycle Bin on your desktop and choose Empty Recycle Bin.
Discord will immediately regenerate a fresh folder of configuration files once the Discord AppData folder is deleted.
However, in case it doesn’t, try the other steps mentioned below.
Solution 3: Use the Discord app as An Administrator
Though Discord is designed to run on regular Windows user accounts, running it with the help of administrator privileges will not affect anything.
- Firstly, you’ll need to open Windows File Explorer. Navigate to the C:\Users\username\AppData\Local\Discord folder from the search bar and replace the ‘username’ with the folder of your user profile.
- Numerous numbered files can be found in the Discord folder. These folder names apply to different versions of the Discord desktop application versions that are currently available. Either open the one with the latest Date Modified date or the one that has the highest number.
- Right-click on Discord.exe in the folder you chose and choose Properties.
- Choose the option of Run this program as an administrator in the Compatibility tab of the Properties window. Click the OK button to save the changes.
- In Windows File Explorer, double click on Discord.exe to use it after you’ve allowed the app’s administrative privileges. To allow Discord to operate, you will need to approve the User Access Control pop-up by selecting Yes. If you’re using a regular user profile at the moment, now for a Windows administrator account, you will also need to include the username and password.
The only exception is the case where you have antivirus software installed on your device that prevents Discord from operating properly.
Solution 4: Check-in on the Antivirus software
The Discord desktop app operates directly from the AppData folder, unlike other usual apps. Each version of this app is viewed as a temporary installation.
This being said, an update file (update.exe) runs first on the device to ensure that the most recent version of Discord is automatically installed.
When a third-party software, precisely, the antivirus protection is installed on your computer, the AppData folder can be subject to additional restrictions since it is a secure system folder.
Since these antivirus software settings can differ from device to device, you’ll want to directly double-check the settings of your antivirus software to make sure this isn’t the case.
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